Legal

Disclaimer

Last updated: July 4, 2026

We Are a Referral Service, Not a Restoration Contractor

Sherman Oaks Water Damage Experts is a free referral and dispatch service. We connect homeowners in Sherman Oaks, CA and the surrounding San Fernando Valley with independent, licensed local water, fire, and mold restoration contractors. We do not perform restoration work ourselves, and we are not a licensed contractor. Any restoration, repair, or remediation work referenced on this Site is performed by independent third-party professionals, not by Sherman Oaks Water Damage Experts directly.

No Guarantee of Contractor Work

We make reasonable efforts to connect homeowners with contractors who represent themselves as licensed and insured, but we do not independently verify every credential on every job, and we do not guarantee the quality, completeness, pricing, or outcome of any work performed. It is the homeowner's responsibility to verify a contractor's license and insurance directly, including through the California Contractors State License Board (CSLB), before authorizing any work to begin.

Emergency Situations

This Site is not an emergency response service. If you are experiencing an active fire, a gas leak, structural collapse, or any other life-threatening emergency, call 911 immediately before calling the phone number on this Site.

No Professional, Medical, or Legal Advice

Information provided on this Site, including blog posts, service descriptions, and FAQ answers, is for general informational purposes only. It is not a substitute for an in-person professional assessment, medical advice regarding mold or air quality health concerns, or legal advice regarding insurance claims or contractor disputes. Every property, damage event, and insurance policy is different.

Reviews and Ratings

We do not publish fabricated reviews, inflated ratings, or review counts on this Site. Where trust signals or credentials are referenced, they describe the network of independent professionals as a whole, not a single owned entity with its own accumulated review history.

Images and Illustrations

Some images used on this Site are illustrative graphics or stock-style representations of restoration scenarios and equipment, rather than photographs of specific contractors, technicians, or actual job sites. They are included to help explain services and processes, not to represent a specific individual or completed project.

Insurance Billing

References to "direct insurance billing" describe a service that participating network contractors may offer when a homeowner has an applicable insurance claim. Insurance coverage, claim approval, and reimbursement are determined solely by the homeowner's insurance provider and policy terms, not by Sherman Oaks Water Damage Experts.

Contact Us

Questions about this Disclaimer can be directed to us by calling (818) 381-0379.