Legal

Privacy Policy

Last updated: July 4, 2026

Sherman Oaks Water Damage Experts ("we," "us," or "our") operates waterdamage-shermanoaks.com (the "Site") as a free referral service connecting homeowners with independent, licensed local water, fire, and mold restoration contractors. This Privacy Policy explains what information we collect when you use the Site and how it's handled.

Information We Collect

Because this Site is designed around phone-based contact rather than online forms, we collect very little personal information directly through the Site itself. Information we may collect includes:

• Call data: if you call the phone number listed on this Site, standard call information (such as the number you're calling from) may be visible to the dispatcher answering the call, as with any phone call.
• Usage data: like most websites, our server and analytics tools may automatically log standard technical information such as browser type, device type, pages visited, and referring pages, used only in aggregate to understand how the Site is used.
• Cookies: the Site may use basic cookies for functionality (such as remembering that you've viewed the mobile navigation menu) and for aggregate analytics. We do not use cookies to build advertising profiles or sell data to third parties.

How We Use Information

Any information collected is used solely to operate and improve this Site and to connect callers with an appropriate local restoration professional. We do not sell, rent, or trade personal information to third parties for marketing purposes.

Information Shared With Network Professionals

When you call our dispatch line, any details you provide about your situation (type of damage, location, urgency) are shared with the independent local restoration professional we connect you with, so they can respond appropriately. These professionals are independently licensed and insured businesses, not employees of this Site, and are responsible for how they handle information you share with them directly during service.

Third-Party Links

This Site may link to third-party resources (such as the California Contractors State License Board) for your convenience. We are not responsible for the privacy practices of external websites.

Your Choices

Most browsers allow you to control cookie behavior through their settings. Disabling cookies may affect some Site functionality but will not prevent you from calling the phone number listed on this Site.

Children's Privacy

This Site is not directed at children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

Contact Us

Questions about this Privacy Policy can be directed to us by calling (818) 381-0379.